5/5
I have been using AIS for at least 6+ years for home, auto, and property...
I have been using AIS for at least 6+ years for home, auto, and property insurance for our rental properties. We also get our commercial general liability and umbrella coverage through them. I started with Emily Koleno as my point of contact and am now with Cathy Tarpley. The level of service they offer is excellent. They just take care of our rather extensive needs without any hassle on my part whatsoever. They also very promptly and helpfully respond to questions. Frankly, I trust them so much, I don’t even pay attention to insurance (or even paying the premiums, which they can set up for me).
Pricing is also excellent. They are independent agents, so they are not captive to any carrier. I know they are getting me good rates so I don’t have to worry about shopping around.
I am a commercial attorney. I refer every one of my clients to AIS for insurance that AIS provides, including small businesses.