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We Are Hiring

Client Service Representative (CSR)

We are seeking a getting-the-job-done, doing-what’s-right, all-around awesome teammate! Our new Client Service Representative (CSR) will embrace our Core Values and Guiding Principles, appreciate our strong company culture and genuine care for our team, thrive on hard work, possess superior attention to detail, and love people.

Who are we? Founded in 2005, we are the premier independent insurance agency and risk advisory firm in Idaho. We are sixteen strong and looking to grow by one. We are growing fast and excited about the future.

Who are you? We hire for attitude and cultural fit. We can teach you insurance and risk management if you have the drive and curiosity to learn and grow. This particular position will involve a lot of problem solving, communication, and follow-through. Someone with a flair for legal contracts and explaining complex concepts will be especially successful in this role. If this sounds like you, apply today!

Additionally, you’ll need excellent written and verbal communication skills, a can-do attitude, ability to juggle multiple priorities simultaneously, ability to quickly learn new concepts, business savvy, strong computer skills, and willingness to study independently and pass two insurance licensing exams within 6 months of hire. (This is not a sales job but we do need our employees to be licensed in property and casualty insurance so they can advise our clients.) Passing a background check will be required. A college degree is preferred but not required.

What’s the job like? You will provide service to our commercial insurance clients and be part of a five-person core team. You will support two Account Managers, each of whom work with one Risk Advisor (Agent). Your responsibilities will include reviewing insurance documents for accuracy, handling change requests, reviewing contracts, preparing proofs of insurance, communicating with clients and underwriters, and lots more, and all with speedy, friendly responsiveness. For someone without experience, there will be a steep learning curve but we’ll be here to support you the whole way. For someone with insurance experience, there will still be a learning curve as you get the hang of our procedures, values, and priorities. We guarantee you’ve never worked for an agency like ours!

Please email your resume to our Director of Operations, Emily Koleno here. We look forward to talking to you!

Benefits & Perks You deserve to work for a company that invests in you!

🦷 Health, Dental & Vision Insurance
✍🏼 Life & Long-Term Disability Insurance
💚 Employee Assistance Plan
📈 401K Match
💪🏼 Flexible Spending Account
🌴 Vacation / PTO
🎅🏼 10 Paid Holidays
🌠 24 Paid Community Service Hours
👚 “Dress for Your Day”
🏠 Hybrid Work-From-Home
🕗 40 Hour Week (Overtime Rare)
📗 Licensing & Training Costs Paid